Mortgage Managers: What we do

A mortgage manager works a little differently. As defined by the Mortgage and Finance Association of Australia,  mortgage managers are mortgage specialists who organise funding for ordinary home buyers and property investors. However, they are also “responsible for arranging the funds for your loan and the ongoing, prudent management through each phase of your loan’s life.”

A mortgage manager, then, is not simply someone from whom you can source home loans. Instead, a mortgage manager is an expert who guides you, the borrower, through every step of the loan process until it’s repaid in full. Along the way, whether the interest rate on your loan changes or you need a mortgage refinanced, a mortgage manager will be there to provide you with helpful, personalised assistance so you can move to the next step.

Mortgage managers provide a wide variety of home loan products for all kinds of different properties. Whether a residential, commercial, retail or industrial loan, a qualified mortgage manager has the experience and industry knowledge to work with you on paying off the property.

One of the advantages of mortgage managers is that they tend to be smaller. You’re unlikely to face the impersonal, production line treatment from a mortgage manager that you might receive from a big lender. Rather than being looked at as another cog in the machine, a mortgage manager treats you as an individual with unique needs and requirements, offering a specialised, intimate service to suit you and no one else. A mortgage manager also has access to a different range of products, so finding the debt solution you need could be easier.

Our Standards

At Direct Credit Home Loans Australia, we pride ourselves on understanding the problems and opportunities in the financial services industry. We believe that you, our clients, are the most important assets of our company, and so we are dedicated to completely serving our needs. This being the case we have set ourselves the highest possible standards in customer service and commitment.

Our Commitment

Our commitment to you is that we will at all times strive for excellence in all areas of our business. We will always follow your direction and strive to reach the result you have requested. We are dedicated to our clients and we believe this shows through in all our client interaction.

Our Motto

To provide our clients with the most appropriate solution for their needs.

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