About us
We are lending specialists who’ve helped
thousands of Aussies move forward since 1998.
thousands of Aussies move forward since 1998.
About us
- Level 4 Benson House 2 Benson Street Toowong Brisbane QLD 4066 Australia
- Freecall: 1800 000 800
- Tel: 07 3726 1124
- 8.30am - 5.00pm Mon - Fri AEST
- Credit License Number: 392727
Partners
About us
Direct Credit are Residential and Commercial lending specialists who’ve helped thousands of Aussies move forward since 1998.
Mortgage Management
As mortgage managers, we provide tailored home loans direct to you. Because we control every aspect of your loan we can offer more flexible options to meet your exact needs. Most of all we are experienced problem solvers.
One call and we can quickly find that solution you’re looking for. Most home loans have a 20-year term or more, so as your mortgage manager we are focussed, from the start, on building a trusted and valued long-term relationship with you. Based in Australia, we will be there to update your financial arrangements as your life changes: sending you periodic statements, arranging redraws, extra repayments or to simply answer your latest loan queries.
Direct Credit cant always be the cheapest rate on the market, but that’s not how you should be measuring value. More important is the ‘how’ and ‘why’ when you finance things in your business or family life. So Direct Credit Home Loans Australian is very much a service, not just a purveyor of finance products.
Being a real bricks and mortar business with offices you can visit here in the city of Brisbane. We currently have $292 Million in loans under management and we are credit licensed with ASIC
(Australian Credit License Number 392727).
Brokerage Services
Our sister company Direct Credit Finance Pty Ltd can assist you with a panel of 30+ lenders we find the best suitable product by listening to your needs. They will provide you with an honest and balanced financial analysis from hundreds of different loan products on offer from a variety of lenders including the major banks and smaller lenders. This means you will have unbiased advice on what is the right product for you. Residential, Commercial, Development, Corporate and Private funding options availiable through our team of experienced brokers.
Direct Credit Management Team
- Tom Wells – Sales Manager
- Puawai Herewini – Head of Credit
- Heather Munn – Credit Manager - Broker support
- Katie Dee – Customer Services Manager
- Chris Cooper – Head of Commercial & Business finance
- Derek Green – National Sales Manager
- Tammy Ross – Settlement Manager
Direct Credit Home Loans Australia
JEFF HALE
3 months ago
Direct credit was recommended by a friend , Puawai and Tammy made the process so much easier than dealing with a bank directly,
Thank you.
Thank you.
Meegan
5 months ago
The process was seamless and the communication was great. We have had the pleasure of engaging Puawai and Tammy multiple times and would definately have the team help again.
Muhammad Andi
8 months ago
Selena Bulgin
12 months ago
What a great team! It has been a pleasure to deal with Direct Credit to arrange my Home Loan. This was my first home loan and they took care of all the details, keeping me informed at every stage, taking all the worries off my shoulders. Such an easy and straightforward process. Derek and his staff are nothing short of outstanding and absolutely lovely. Highly recommend them to organise your finance. Thank you!
Renee Hundt
1 year ago
Direct Credit home loans were fantastic helping us refinance to cover an ATO debt. They were super easy to deal with and would highly recommend.
Duane Joliffe
1 year ago
An amazing efficient team of people. I would highly recommend them.
Raven Wearne
1 year ago
Tammy and the team at Direct Credit guided us through every step of the journey, making the process of buying our first home smooth and stress-free. Their expertise, support, and dedication were outstanding. Highly recommend this fantastic team!
Damian Elliott
1 year ago
Best experience I have ever had dealing with a broker! Derek and Tammy went above and beyond to meet our requirements. Nothing was to hard. Great rate and quick to act. If you are after a stress-free experience Direct Credit is the way to go. Thank you again! Looking forward to doing future business with you.
Zak Hamilton
2 years ago
We have dealt with Direct Credit for many years now. We are so happy with all the guidance and support we have received. We have just refinanced and everything worked out great. Thank you Derek and Tammy!
Vanessa (Kerwin Solicitors)
2 years ago
Professionally I have had numerous dealings with Direct Credit and love how smoothly the transition of the loan process can run.
I have now had the opportunity to utilise the services of Direct Credit on a personal level and I am so appreciative of the patience and diligence given to finding the best option to furnish our home loan no matter how many times I changed the goal posts. Thank you so much in particular to Derek and Tam for my personal transaction but to all the Direct Credit Team on a professional level.
I have now had the opportunity to utilise the services of Direct Credit on a personal level and I am so appreciative of the patience and diligence given to finding the best option to furnish our home loan no matter how many times I changed the goal posts. Thank you so much in particular to Derek and Tam for my personal transaction but to all the Direct Credit Team on a professional level.
CBEAR
2 years ago
Myself and my partner had some questions and queries regarding our home loan in the future. Derek Green has been helping us and I just wanted to say thank-you, your advice has been accurate, your replies swift and you’ve been all round fantastic from the start - Derek has gone above and beyond and we will be forever grateful!
Thanks Derek, A++++!!!
Thanks Derek, A++++!!!
Ian Bailey
2 years ago
5 Star Service. Derek and Tammy are an absolute pleasure to deal with. Nothing is too much trouble and they go out of their way to facilitate a smooth and stress free process. I have purchased a number of properties over the years and this purchase has been by far the most enjoyable. I could not be happier choosing Direct Credit and highly recommend their services.
Thank you so much Derek and Tammy, you are 5 star people.
Thank you so much Derek and Tammy, you are 5 star people.
Lisa Elliott
2 years ago
I highly recommend Direct Credit Home Loans Australia to anybody looking for finance. They were great to deal with, very reliable and all of my questions were answered very quickly. I will definitely be using them again for any future purchases. Thumbs up guys!
Andrea Howgego
2 years ago
We have been dealing with Direct Credit for the past 5 years and they have been amazing. Puawai the whole team at Direct Credit have always gone above and beyond to help us and think of the best financial solutions for our family. Always achieving the best results!
Tammy communicated consistently and I always knew where the process was at.
Thank you to the whole team at Direct Credit, you have been the amazing! We are extremely grateful and thankful for all your help these last few years.
We have and will continue to recommend your services to everyone.
Tammy communicated consistently and I always knew where the process was at.
Thank you to the whole team at Direct Credit, you have been the amazing! We are extremely grateful and thankful for all your help these last few years.
We have and will continue to recommend your services to everyone.
Garry Weir
2 years ago
The most helpful and polite guys to do business with and don’t mess around to get things done 👍👍👍👍
Kim Boyle
2 years ago
I have been dealing with Direct Credit for the last 5 years this being my 2nd mortgage through them. The staff have always been exemplary in their professionalism but also treat you like they would family which is how I am privileged to feel. I have had the pleasure of having Puawai Herewini as my bank manager along with Katie and Tammy the client services manager and team. This last loan was a separation settlement and I honestly don't know what I would've done without them. With all of the previous stresses of the last couple of years and work changes I left everything thing quite late and the team just batted together and made it happen in such a short time frame, I am so very grateful.
The support often on a daily basis I have received is well above their designated job descriptions as I said feel like part if the Direct Credit family everyone has been absolutely fantastic always going above and beyond helping me through this long drawn out situation. Again I can't thank you all enough!!! Derek you have the dream team working for you, they have yet again smashed it out of the ball park. So very relieved to have settled today and will definitely as I already do be recommending your companies services to everyone. Thank you all so very much again.
The support often on a daily basis I have received is well above their designated job descriptions as I said feel like part if the Direct Credit family everyone has been absolutely fantastic always going above and beyond helping me through this long drawn out situation. Again I can't thank you all enough!!! Derek you have the dream team working for you, they have yet again smashed it out of the ball park. So very relieved to have settled today and will definitely as I already do be recommending your companies services to everyone. Thank you all so very much again.
Dwayne Smith
2 years ago
Without any doubt these guys are the Home Loan 'A TEAM'. I had a really bad experience with Mortgage Choice which resulted in my finance falling over at the last stage due to the broker I was using.
My brother put me onto Direct Credit and the team of Derek, Puawai, Tammy & Katie, they went above and beyond to secure me finance approval to build my new home.
Thankyou all sooooo much 🙏
My brother put me onto Direct Credit and the team of Derek, Puawai, Tammy & Katie, they went above and beyond to secure me finance approval to build my new home.
Thankyou all sooooo much 🙏
Zoe Smith
2 years ago
We couldn’t have asked for a better experience as first home buyers. Derek, Tammy & Katie were very knowledgeable & involved us in the entire process. We would definitely work with them again.
Mitchell Robson
2 years ago
The team at direct credit have been great!!! Such a stream line process and give the best options possible. Always transparent and give up to date info asap! Derek has been in the industry for a many years and it shows. Any Hick ups or troubles,,,, no stress he has it covered!
Thank you direct credit
Thank you direct credit
marilou capili
2 years ago
Craig Richardson
3 years ago
Heather and Tammy were excellent at Direct credit, they handled a complex multi-loan multi-bank refinance professionally and efficiently, achieving a great outcome for us.
jason bell
3 years ago
A pleasure doing business with the team at Direct Credit
Masters in guidance through what can be a minefield of qualification
Masters in guidance through what can be a minefield of qualification
Heather Ross
3 years ago
Awesome - Puawai, Tammy, Heather and Derek. So patient and understanding. They go above and beyond!
Narelle Buller
3 years ago
Excellent service, great communication and always available to answer any questions. Very happy with our experience
Angus Bland
3 years ago
The team at Direct Credit were so helpful, friendly and efficient. They helped to select the best personal option. Information was readily available all the way along. No question was too big or small! My partner and I dealt mostly with Tammy and Kate, they were both amazing. I definitely recommend Direct Credit, especially if you are a first home buyer. Thank you so much!
Nathaniel McLaren
3 years ago
Highly recommend these guys. Thanks again Heather & Tammy!
Tod Oakroot
3 years ago
Derek and Tammy from DCHLA were extremely helpful and ensured the whole home loan process was as simple as possible with great communication and a caring approach.
Couldn't recommend them highly enough!
Couldn't recommend them highly enough!
sarah jambia
3 years ago
Rodney Searston
3 years ago
We found ourselves in a difficult situation and the team from Direct Credit Home Loans found us an avenue which has allowed us to move forward. Puawai did his absolute best working with us and our accountant; the follow up from Tammy and Katie was awesome. This is our second loan with Direct Credit Home Loans and I'm sure it won't be the last. Thank you so much guys.
Sue Chapman
4 years ago
These guys are absolutely amazing! I would almost pay higher interest rates to be with these guys, almost! Fortunately, though, they are able to achieve the best outcomes for their clients. They work so hard to do this. I am so impressed!
The personal service not only through the loan process, but with ongoing support, is second to none. Would be very disappointed with anyone else after being so well looked after by these guys 🙂
The personal service not only through the loan process, but with ongoing support, is second to none. Would be very disappointed with anyone else after being so well looked after by these guys 🙂